FAQs

Do you offer different cleaning packages and costs?

Yes! We offer one-time cleanings as well as packaged cleanings (weekly, bi-weekly, monthly) tailored specifically to fit your needs! Our pricing is based on your requirements!

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Do I have to be home for my home to be cleaned?

No! It is not required for you to be present while your team of professional house cleaners provide your cleaning service. In fact, the majority of our clients are not home while we clean. You can provide us with a spare key or garage door code to grant us access to the home. We always verify secure entry and departure with our clients!

What do I need to do before you come to my home?

Please be sure to remove clothes and clutter from the floors and surfaces that will be cleaned. We supply all the cleaning supplies and equiptment needed! They will thoroughly clean your home based on the package you choose. If you have chosen our Bedroom Deluxe add-on, we will remove any bed linens and replace with clean linens if left out.

Why should I trust NOLA ELITE Cleaning Services?

We're proud to offer professional commerical and residential cleaning services and pride ourselves on top-quality services. After undergoing an extensive background check, each member of our krewe is thoroughly trained on all the proper processes and procedures of each detailed cleaning plan. We have a 24-hour warranty guarantee!

What if something is damaged during a service?

We treat every home and business as if it is our own! We respect the value of your property and belongings. If something is damaged during our routine service, we'll do our best to repair or replace the item. We are fully insured, so claims can be filed when appropriate!

What if something is missed during a clean?

The cleaning methods we use ensure that your home or business receive the best cleaning each time. During your first consultation, we'll create a customized SOW (Scope of Work) that's tailored to fit all your specific requests. However, we do realize that perfection isn't reality and we admit that we are not always perfect! We will correct and fix any of our mistakes at no extra cost to you! Your happiness and satisfaction is our top priority!